Privacy Policy

1. What we collect

• Order details — your name, email, phone number and shipping address, so we can process and deliver your order.
• Payment — handled entirely by our secure payment gateway. We receive a confirmation that payment succeeded; we never see or store your full card or UPI details.
• Enquiries — if you request a free sample or a back-in-stock alert, we store the email you give us so we can reach you.

2. How we use it

To process and deliver orders, send order and delivery updates, respond to your questions, and — only if you ask — send the sample or restock alert you requested. We do not sell your data to anyone.

3. Who we share it with

Only the partners needed to complete your order: our payment gateway to take payment, and our shipping partner to deliver your books. They receive only what they need for that purpose.

4. Cookies

We use minimal, essential cookies and local storage to remember your cart and keep the site working. We do not use them to track you across other websites.

5. Security

Your data is stored on secured infrastructure with access restricted to what’s necessary. Payment information is processed by our payment gateway under their own security standards and never touches our servers.

6. Your rights

You can ask us to access, correct or delete your personal information at any time — just reach out via our Contact page.

7. Children

Our products are bought by parents and students. We do not knowingly collect personal information from a child without a parent or guardian’s involvement.

8. Contact

Questions about your privacy? Email support@escayapublications.com or message us on WhatsApp at +91 91041 89055.